QuestiCity Support

Interactive city quests. Explore. Play. Discover.

About QuestiCity

QuestiCity is an interactive real-world city quest game. Explore your city on foot, reach real locations, scan QR codes, navigate with the AR compass, collect artifacts, and solve narrative-driven quests. When you get stuck, a credit-based hint and mentor system is there to guide you forward.

Getting Help

Need a hand? We're happy to help with any question about the App. Reach our support team by email and we'll get back to you as soon as we can.

What We Can Help With

• Problems completing a quest, reaching a quest point, or scanning a QR code.
• Questions about credits, credit packs, hints, or the mentor system.
• Location, camera, microphone, or notification permission issues.
• Sign-in and account questions.
• Account and data deletion requests — email us and we will process your request.

When you write to us, please include your account email and a short description of the issue (and, if helpful, your device model and iOS version) so we can assist you faster.